return policy
at noci, we take pride in the quality of our bars and want you to love every bite.
because our products are food items, we do not accept returns or exchanges.
damaged or incorrect orders
if your order arrives damaged, defective, or incorrect, we will make it right.
please email us within 48 hours of delivery at nocibars@gmail.com with:
your order number
a brief description of the issue
photos of the product and packaging
we will review your request and offer a replacement or refund if appropriate.
shipping issues
once an order has been shipped, we are not responsible for delays, lost packages, or carrier-related issues. if your package is marked as delivered but you cannot locate it, please contact the shipping carrier directly.
that said, if something seems off, reach out and we will do our best to help.
order changes & cancellations
because we process orders quickly, we cannot guarantee changes or cancellations after an order is placed.
if you need help, contact us as soon as possible at nocibars@gmail.com.
questions
if you have any questions about your order, feel free to reach out at nocibars@gmail.com. we are here to help.